Privacy Policy

At Sky Restaurant & Lounge, we value the privacy and security of our customers' information. This Privacy Policy explains how we collect, use, and protect customer information, including data collected through online reservations, newsletter sign-ups, and contact forms. By using our website, making reservations, or providing your personal information to us, you consent to the practices described in this Privacy Policy.

Information Collection:

1. Personal Information:

   • When you make a reservation, we may collect personal information such as your name, contact details (email address, phone number), and dining preferences.

   • When you sign up for our newsletter, we collect your email address to send you updates, promotions, and other relevant information.

   • When you submit a contact form or communicate with us through email or other channels, we may collect the personal information you provide to respond to your inquiries or requests.

2. Usage Data:

   • We may collect information about your interactions with our website, such as your IP address, browser type, device information, pages visited, and referring URL. This data helps us analyze and improve the performance and usability of our website.

Use of Information:

1. Service Delivery:

   • We use the personal information you provide to process reservations, confirm bookings, and communicate with you regarding your dining experience.

   • If you sign up for our newsletter, we use your email address to send you updates, promotions, and other relevant information about our restaurant.

2. Marketing and Communication:

   • With your consent, we may use your personal information to send you promotional materials, special offers, or surveys related to our restaurant. You can unsubscribe from these communications at any time.

3. Internal Operations:

   • We may use your information for internal purposes such as data analysis, improving our services, and enhancing the overall customer experience.

Information Protection:

1. Data Security:

   • We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

   • We use encryption techniques, secure servers, and industry-standard practices to safeguard your data.

2. Third-Party Service Providers:

   • We may share your personal information with trusted third-party service providers who assist us in delivering our services (e.g., reservation management systems, email marketing platforms). These providers are obligated to protect the confidentiality and security of your information.

3. Legal Compliance:

   • We may disclose your personal information if required by law, legal proceedings, or to protect our rights and the safety of others.

Your Choices:

1. Accessing and Updating Information:

   • You have the right to access and update the personal information we hold about you. Please contact us using the information provided below to request access or updates.

2. Opting Out:

   • You can unsubscribe from our newsletter or marketing communications at any time by following the instructions included in the communication or by contacting us directly.

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Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Sky Restaurant & Lounge [5250 Hull St Rd N North, Richmond, VA 23224] [(804) 658-3355] [skyrva3@gmail.com]

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We may update this Privacy Policy periodically, and any material changes will be posted on our website. We encourage you to review this Privacy Policy regularly for updates.

This Privacy Policy is effective as of 2023.